Privacy policy

Wolverine World Wide, Inc. respects your privacy and knows that you care about how information about you is collected and used. This privacy policy ("Privacy Policy" or "Policy") of Wolverine World Wide, Inc. and its subsidiaries (collectively, "Wolverine World Wide" or "Group," "Wolverine," "us," "we," and including Wolverine Worldwide Europe Limited, Wolverine Europe Limited, Wolverine Europe BV, Krause Global BV, and Wolverine Europe Retail Limited) describes the types of personal information we receive from those who visit certain Wolverine World Wide Internet websites or mobile devices (the "Website") and how we use that information.

If you do not agree to the terms of this Privacy Policy, please do not use this website. Each time you use the website, the most recent version of the Privacy Policy will apply. We reserve the right to change this Privacy Policy at any time. Accordingly, when you use the website, you should check the date of this Privacy Policy (displayed at the top) and review any changes since the last version. If you do not agree to the changes made to the Privacy Policy, please do not use this website; however, you can be assured that data we have previously collected from you will only be used in the manner disclosed to you under the Privacy Policy in effect at the time the relevant personal data was collected. You may withdraw your consent to the use of your personal data at any time by clicking here .

Wolverine collects personal information that you provide to us on our website, including, but not limited to:

In this Privacy Policy, “personal information” means any information about you from which you can be personally identified, including, but not limited to, your name, email address, postal or other address, financial details, telephone or mobile phone numbers, registration name and number, passwords, date of birth, the content of your communications with us, website interactions, and your purchase history.

Except for applications to become a Wolverine employee or employee, and only to the extent required by law, we do not request sensitive personal information from you (such as information about your health, political or religious beliefs, alleged or committed criminal offenses, or sexual orientation).

Any personal information you provide to us will only be used in accordance with this Privacy Policy.

Please do not submit any information that you do not want Wolverine to have.

(a) From you

We receive and store any personal information you enter on the Website or otherwise provide to us, including, but not limited to, registering with us, purchasing goods or services from us, receiving a service provided by us, or participating in a contest, sweepstakes or promotion sponsored by us or providing a product review.

(b) By using cookies

In addition, we may use "cookies" to collect information about your general internet usage and specific website usage. A summary of the cookies used on this site, with detailed information, can be found here.

Cookies are small text files that websites transfer to your computer's web browser for storage on your computer's hard drive. Cookies also allow us to count the number of unique and repeat visitors to the website. We may use cookies to measure website activity so we can enhance navigation on our website. In addition, cookies on the website may contain information (such as a unique user identifier) ​​that tracks the pages of the website you have visited and the products you have viewed or searched for. This information allows us to make updates to enhance your experience. Finally, we may use cookies to determine your IP address, browser version, number of visits, and similar data relating to your web and website navigation.

Parts of the website will not work if you do not have cookies enabled. You can set your browser to refuse some or all cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, you may not be able to use all parts of the website.

There is a notice on our homepage that describes how we use cookies and also provides a link to the policy. If you continue to use this website after seeing this notice, we will assume that you consent to the use of cookies for the purposes described in the policy. If you do not wish to accept cookies, you can modify your browser settings to refuse cookies. If you do this, please note that you may lose some of the functionality of this website. For further information about cookies and how to disable them, please see, for example, the UK Information Commissioner's website on cookies: https://ico.org.uk/for-the-public/online/cookies/ .

(c) By using pixel tags

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of a website, but not on your computer. When you access these pages, pixel tags generate a general notification about that visit. Pixel tags typically work in conjunction with cookies, registering when a specific computer visits a particular page. If you disable cookies, the pixel tag simply recognizes an anonymous web page visit.

We may use your personal information to fulfill our contract with you to provide Wolverine services and products, which may include the following purposes:

We may require third parties to use cookies and pixel tags on our behalf to collect certain information.

1. Edit your online account registration and manage your online account

2. Processing and fulfilling your orders

3. Providing and customizing our services

4. Monitor, develop and improve the website and your experience with it

5. if you have consented, to send you information that you have requested from us or that we consider interesting by email / post / SMS / telephone about existing and new products, offers or services of the group of companies

6. Analyzing and monitoring consumer and customer activities and conducting other research

7. Processing and handling your inquiries or complaints

8. Making product reviews available on the website

9. Determination of eligibility and publication of the results of competitions, prize draws or other promotions

10. Compliance with legal and regulatory obligations

11. Prevent or detect criminal offenses or violations of our terms of use or terms of sale

12. Establish a knowledge base regarding our website users and customers

13. to inform you about changes to our service or to provide you with information about the products or services you have purchased from us

14. Providing the information, services or support you request and related customer services

15. to identify you and contact you from time to time with product or service updates*

16. Sending other messages useful for the services we provide

17. to maintain our relationship with you and to manage the administrative tasks associated with it

18. Promote our services or the services of our partners, including via email, social networking platforms and other advertising platforms

19. Checking information for accuracy and verifying with third parties*

20. Protecting the security of our IT systems and services from unauthorized or unlawful access and misuse

21. Detect, investigate, and prevent activities that we believe may be illegal, unlawful, or harmful and enforce our Privacy Policy and/or our Terms of Use or Terms of Sale or other purposes stated herein*

22. Conducting research, including market research, statistical research on website traffic, sales and other commercial information to help us improve the services we provide to you and to design the Site

In short, we process your personal data where we have your consent or where it is otherwise necessary for:

the performance of our contract with you for the provision of Wolverine services and products or to take initial steps at your request;

the fulfilment of our legal obligations; or,

the purposes of the legitimate interests pursued by us or by third parties on our behalf.

A legitimate interest exists when we have a business or commercial reason to use your data, provided this is not overridden by your own rights and interests. Our legitimate interests are those marked with an "*" above, and we believe we have implemented sufficient controls and safeguards to ensure that your rights and interests are not unreasonably impacted.

You can object to processing on any of these grounds at any time and if you do, we will stop processing personal data unless we can demonstrate compelling legitimate grounds which override your rights and interests or we need the data to establish, exercise or defend legal claims - see Disclosure of your personal information below.

Information about our customers and website visitors is an important part of our business and is not sold to third parties. We only share personal information as follows:

1. Wolverine family companies include subsidiaries and affiliates, their agents and employees, and our trademarks.

2. With our business partners. For example, if you purchase goods through the Site, like any other retailer, we must share credit card information with our credit card processor and authenticator for payment purposes, as well as your name and address with the company that ships our goods. To improve the products and services we offer, we may share personal information with designers, manufacturers, distributors, licensees, marketing and advertising partners, and third parties who provide support services for the Site. In all cases, we limit the information shared with partners and vendors to what is necessary to perform those functions; the data may not be used by them for any other purpose.

3. A third party, such as Facebook or another social networking website with whom you have asked us to share your personal information if you have asked us to connect to your account

4. If we are required to disclose personal information due to laws, enforcement actions or other governmental or regulatory requirements, or if otherwise required or permitted by law in countries where we have subsidiaries

5. To enforce our contractual or proprietary rights or in connection with actual or contemplated legal proceedings, or when necessary to protect our property, safety, person, or other rights or interests.

6. Due to a sale or merger of one or more of our assets, or a division or line of business. Your personal information may be transferred to the acquirer as a valuable asset, even if they are not in the same line of business as us. Our customer database could be transferred separately from the rest of the business, in whole or in part. Potential acquirers and their advisors may have limited access to data as part of the sale process. However, their use of your personal information will still be subject to this Privacy Policy. Similarly, your personal information may be transferred to a successor entity in the event of liquidation, bankruptcy, or insolvency.

We may also use and disclose information in aggregate form (so that individual customers are not identified) for marketing, strategic development, and other purposes. Please be aware that information you share publicly on the website, such as a comment on a blog post or a product review, may be indexed by search engines, including Google. This may mean that the information will be published publicly.

You may have accessed our website via a hyperlink from the website of one of our retail partners. If so, you consent to the sharing of your personal data and purchase information, including behavioral patterns, with that retail partner in accordance with our contractual relationship with them.

The personal data you provide through the Website will be processed by Wolverine World Wide, Inc. in the United States of America and may be transferred to other members of its group of companies or other third parties, as described in the previous paragraph. For example, if you make a purchase through our Website, your personal data will be transferred to members of the group and to our sales staff in the Netherlands and the United Kingdom to fulfill your order and assist you with any questions you may have regarding your order. Some of the companies or other third parties with whom your personal data is shared, including members of Wolverine World Wide and our suppliers or service providers, are located outside the European Economic Area in countries that do not offer the same level of protection for personal data. This includes the United States of America. Regardless of whether the personal data you provide to us is processed by Wolverine or our suppliers within the EEA or outside, we will take steps to ensure that your personal data receives the level of protection required of us under applicable data protection laws and this Policy. If you have asked us to share data with third-party websites (e.g., social networking sites), please be aware that their servers may not be secure. Please also be aware that, despite the measures we and the third parties we engage take, the internet is not 100% secure. As a result, others may be able to unlawfully intercept or access private transmissions or data.

If you choose to pay for purchases on this site using PayPal, your payment will be processed by PayPal, which will manage the transaction. We do not receive access to your payment information. PayPal's privacy policy can be viewed here .

The security of your personal data is important to us, and we are committed to handling your customer information with care. We take all appropriate technical and organizational measures to protect against unauthorized or unlawful processing of your personal data and against accidental loss, destruction, or damage to your personal data. We make reasonable efforts to comply with generally accepted industry standards to protect the personal data submitted to us, both during transmission and once received. For example, we have implemented technologies (e.g., encryption software, secure servers, and firewalls) designed to reduce the risk of accidental destruction or accidental loss, unauthorized disclosure, or unauthorized access to such personal data, appropriate to the nature of the data involved. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we believe that the measures implemented by the Website reduce our vulnerability to security issues to a level appropriate to the nature of the data, we cannot guarantee the security of any data you transmit to us online or the terms of this Privacy Policy. By using the Website, you acknowledge and accept the risks of online data disclosure and agree that Wolverine shall not be liable for any breach of security or unauthorized intervention by third parties, unless caused by negligence or willful misconduct.

We have taken security measures to protect our user database, and access to it is restricted. However, it remains your responsibility to:

If you have a user account for the site:

- log out or leave the site when you are not using it,

- ensure that no one uses the Site while your device is logged into the Site (including logging into your device via a mobile, Wi-Fi or shared access connection you use),

- o Keep your password or other login information confidential. Your password and login information are personal to you and should not be shared with any third party or used for shared access, for example, across a network. You should use a password that is unique to your use of the website—do not use the same password as you use for any other website or email account.

To ensure good internet security. For example, if your email account or Facebook account is compromised, this could allow access to your account with us, provided you have granted us this information and/or access through those accounts. If your email account is compromised, it could be used to reset a password and gain access to your account with us. You should keep all your account information secure. If you believe any of your accounts have been compromised, you should change your account login details with us and, in particular, ensure that any compromised account no longer allows access to your account with us. You should also notify us as soon as possible so that we can help you protect your account and, if necessary, warn other people who may be affected.

We will retain your personal data for as long as necessary for the purposes for which it was collected, processed, and/or used, and any other related purpose (e.g., certain transaction details and correspondence may be retained until the expiry of the retention period for claims related to the transaction or to satisfy legal requirements regarding the retention of such data). Therefore, if information is used for two purposes, we will retain it until the purpose with the latter retention period has expired; however, after that period, we will no longer use it for that purpose. We restrict access to your personal data to those who need to use it for the relevant purpose(s). Our retention periods are based on business needs, and your personal data that is no longer required will either be irreversibly anonymized (and the anonymized information may be retained) or securely destroyed.

The Website may contain links to the websites of retailers or other third parties ("Third-Party Websites") that (1) are not affiliated with Wolverine, (2) are outside of our control, and (3) are not covered by this Privacy Policy. Links to third-party websites on the Website are provided only as a convenience, and the inclusion of any link should not be construed as an endorsement of the content of such third-party websites. Wolverine is not responsible for the content of such third-party websites or the privacy practices of third-party websites that may collect and use information from you in different ways, and accordingly, your use of such third-party websites is entirely at your own risk. To obtain relevant information, you should review the privacy statements or policies of any third-party websites before agreeing to their terms or before using them, and direct any questions or comments regarding their content to the applicable website provider. We may also use third parties to collect statistics about Website usage. This may include the use of cookies, the purpose of which we have previously explained. If you have asked us to share data with third-party websites (e.g., social networking sites), please be aware that their servers may not be secure. Please also be aware that, despite the measures we and third parties have taken, the internet is not 100% secure. As a result, others may be able to unlawfully intercept or access private transmissions or data.

If you apply to work with us, we will use the information you provide to process your application and monitor recruitment statistics. As a global company, we may also share your data outside your home country and with other companies in our group. If you apply to work with us, we will ask you to sign additional privacy policies. Once an individual has been employed by us, we will create a file of their employment. At this point, we will provide more information about how we store employee data, and we expect the employee to accept additional privacy policies as part of their employment. If you apply to work with us through a third party, such as a recruitment consultant, please also read their privacy policy before proceeding. We do not encourage direct or unsolicited contact—please do not send us any personal data unless the person concerned has read and accepted this privacy policy. We may retain details of candidates who may be of interest to us now or in the future, in accordance with our retention policies. If you do not want us to do this, please let us know. If your circumstances change—for example, you no longer wish to be considered for employment by us—please also let us know. We may use third parties to assist us in sourcing potential new hires. For example, we may use recruitment software from a third party, subject to that third party's privacy policy, to assist us in managing the recruitment process.

No personal information from children should be submitted to our website without the consent of a parent or guardian. Wolverine will not knowingly collect or use personal information from children.

To the extent permitted by the laws of your country, you may have certain rights with respect to your personal data, including the right to access, rectify, erase, restrict, refuse storage, object to the processing of, or request data portability of the personal data collected about you, subject to certain conditions and exceptions. You may submit a request pursuant to these privacy rights by visiting here and submitting your request. We will respond to your request within a reasonable time or as required by applicable law.

With your permission, we may contact you by mail, telephone, SMS, text/image/video, fax, and/or email about products, services, promotions, special offers, and charitable causes that may be of interest to you. If you do not wish to receive direct marketing communications from us, you can unsubscribe at any time. In addition, you may have the right, subject to the laws of your country, to object to the processing of your personal data for direct marketing purposes. If you prefer to be removed from our mailing list, please notify us by: (a) updating your account details online, (b) sending an email to DataProtectionOfficer@wwwinc.com with the word "remove" in the subject line, or (c) following the unsubscribe instructions at the bottom of any marketing email you receive from us. Please be sure to include your full name, email address, mailing address, and a message in each communication. Please note that such requests may take up to five (5) business days to become effective.

You also have the right to lodge a complaint with a data protection authority.

If you have any questions or comments about this Privacy Policy or the information we have stored about you, please contact us at:

Data Protection Officer

Address: Wolverine Europe Limited,

King's Place

90 York Way

London

N1 9AG

Email: support@helpall0rder.com